Privacy Policy

1. Introduction

At FlowForge AI ("we," "our," or "us"), privacy is fundamental to our engineering philosophy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our AI and automation services.

2. Information We Collect

We collect information that you provide directly to us, such as when you request a consultation, subscribe to our newsletter, or use our AI Solution Ideator. This may include:

• Name, email address, and company details.
• Business challenges and growth goals provided during consultations.
• Technical data like IP addresses and browser information for analytics.

3. How We Use Your Information

We use the collected data to:

• Deliver and improve our AI and automation services.
• Communicate with you regarding project updates and inquiries.
• Analyze site performance and user engagement.
• Ensure the security of our infrastructure.

4. AI and Data Processing

When using our AI tools (like the Solution Ideator), the data you provide is processed by third-party LLM providers (e.g., Google Gemini). We ensure that:

• Your data is not used to train public models.
• Enterprise data is processed within secure, ring-fenced environments.
• We adhere to strict data residency and compliance protocols.

5. Your Rights

Depending on your location, you may have rights under GDPR, CCPA, or other regulations, including the right to access, delete, or correct your personal data. Contact us at [email protected] to exercise these rights.